Phone
No public phone support at this time. Please contact us by email.
Support
Yohib Support
Need help with your account, voice rooms, purchases, safety, privacy, or an app issue? Contact us and include enough detail for the team to review your request.
Address
ROOM D5, 5/F, KING YIP FACTORY BUILDING, NO. 59 KING YIP STREET, KWUN TONG, HK (P.O. Box: 999077).
How to reach us
Email support for questions and requests
We review support messages during business days and prioritize account access, payment, safety, and privacy requests.
- Tell us the app name and the issue you are seeing.
- Include your Yohib user ID, registered email or phone number if available.
- Attach screenshots only when they help explain the problem.
Account & Login
Get help with access issues, account changes, deletion requests, and profile questions.
Payments & Virtual Items
Send recharge, purchase, or virtual item questions with order details when available.
Safety & Privacy
Report abuse, content safety concerns, child safety issues, or privacy rights requests.